FAQ

sign up period

Last chance to sign up to receive the current month's mail is the 20th (unless marked sold)

ex.sign up between april 21 - may 20th will receive may mail as first mail and on-ward

processing time

Mail will be send out on the 2nd and 3rd week of the month

Shipping time

All mail will be ship by stamp. Therefore, tracking will be unavailable. Below are the estimate arrival time, please allow extra time as stamp shipping can be delay.

Domestic: 1-2 weeks, International: 2-5 weeks

Billing

After initial payment, monthy subscribtion will be charge on the same day of the month you made your subscribtion. If payment failed, you will be notified and given a deadlines to re-try your payment again, after the period, peyment will be automatically cancel.

Change address/cancel subscribtion

To cancel, making change in your subscription, please log in to you customer portal.

return/refund

Unfortunately, we unable to give refund for any lost of change of mind mail. Lost or incorrect address mail can be replace once with a small fee.

For further question and inquiries, please contact me via this email naivethingss@gmail.com or fill out the contact form below.